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Position Information
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Start your career with Sonoma County as a Juvenile Hall Residential Service Worker in the Probation Department!
Starting salary up to $28.71/hour ($59,921/year) and a competitive total compensation package!*
What We Offer
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:
- Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Bilingual Premium Pay* - An additional $1.15/1.50/hour on top of the hourly pay rate for basic/fluent bilingual positions
- Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
- Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities
- Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
- Retirement - A pension fully integrated with Social Security
- Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
- Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
About the Position
At Juvenile Hall, Residential Service Workers provide a variety of services including:
Laundry
- Laundering dirty linens and contaminated clothing for youth in custody
- Keeping intake and housing unit closets stocked with clothing, towels, sheets, and blankets
Housekeeping
(warehouse, bathrooms, and staff breakroom)
- Emptying wastebaskets, sweeping and mopping floors, and cleaning windows
- Cleaning restrooms and replenishing supplies
- Dusting, polishing, and maintaining general cleanliness in staff-designated spaces
- Maintaining inventory of clothing, toiletries, linens, and sports equipment through the warehouse
Food Preparation at a Large Scale/Large Quantities
- Preparing, cooking, handling, and serving food
- Washing dishes, pots, and pans
- Maintaining sanitation standards
Additionally, this position will assist with the following: ordering warehouse supplies via phone or internet to maintain appropriate stock levels, receiving facility deliveries, and delivering items to housing units. Please note, this position works holidays if the holiday falls within the normal work schedule.
What You Bring
As the ideal candidate for this position, you possess:
- Problem solving skills
- The ability to build positive work relationships and communicate effectively
- Attention to detail, organizational skills, and self-motivation
- The ability to be flexible based on changing needs
- A mindset geared toward safety and security
- Basic computer skills and familiarity with Outlook and Word programs
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory. The Civil Service title for this position is Residential Service Worker.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
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Minimum Qualifications
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Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities; normally, a course in institutional food preparation combined with six month's experience in Janitorial work would provide this opportunity.
Education: The ability to read and write English commensurate with the knowledge and abilities.
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Knowledge, Skills, and Abilities
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Working knowledge of: the methods and procedures involved in the large scale preparation of foods; the use, care and cleaning of a variety of kitchen equipment commonly used in the preparation and cooking of large quantities of food; a variety of common recipes; health and safety hazards in food preparation and service and necessary safety precautionary measures; janitorial methods and equipment.
Knowledge of: safety practices as applied to janitorial work.
Ability to: follow oral and written instructions and to work with others; learn the routine clerical procedures involved in the maintenance of stock inventories; prepare and cook food in large quantities; operate tools and equipment used in janitorial work.
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Selection Procedure & Some Helpful Tips When Applying
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- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions
will
be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination:
An
Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.
BACKGROUND INVESTIGATION
It is the policy of law enforcement and legal offices and departments, in the County of Sonoma, that candidates complete a thorough background investigation process prior to employment. This policy is imperative to keep the department's employees and the public safe and to maintain high standards in the law enforcement community. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
The background investigation will include a thorough assessment of a candidate's personal, employment, educational, criminal, and credit history. The investigation may include but is not necessarily limited to: the use of prescription and/or other drugs, reports from former employers, friends, family members, educational institutions, law enforcement agencies, credit reports, court reports, public records search, and/or other relevant sources. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment.
All candidates will be required to take a pre-employment medical examination. The pre-employment medical examination will include drug testing as part of the medical examination for all applicants and for all current employees who are offered employment with the Offices/Departments. Additionally, candidates may be required to take a pre-employment psychological examination. The results of these examinations and the background investigation shall be confidential and shall not be available to the candidate for review. Failure to pass the background investigation will eliminate a candidate from the employment process. You may also review the Job Classification Screening Schedule to determine the requirements for this position.
Issues that arise during the investigation process will be assessed, and judgment and discretion will be used to determine the employability of the candidate. Where there is evidence of a candidate's past use of controlled substances, many factors shall be used to determine the employability of the individual such as a pattern of use, kind of drug used, circumstances of the start of the drug use, treatment, behavior, and attitude since discontinuance, etc. Please note that a history of using controlled substances does not result in automatic disqualification from the selection process. Prior to disqualifying any candidate whose profile falls within the provisions of the policy, the candidate shall be given the opportunity to present any and all evidence of mitigating facts that the candidate feels should be considered by the hiring authority.
HOW TO APPLY
Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: JL
HR Technician: KK
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