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Customer Service Coordinator
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![]() United States, Iowa, Dubuque | |
![]() 4343 Chavenelle Road (Show on map) | |
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Job Category:Customer Service & Contact Center Operations
Schedule:Full time
Job Description:
Rite-Hite is the global leader in the manufacture, sale, service and installation of loading dock equipment, vehicle restraints, high speed doors, high volume, low speed fans and much more - all design to improve industrial safety, security, productivity, design, environmental control, and energy consumption. Due to extensive growth, Rite-Hite has an opening for a Customer Service Coordinator at our manufacturing plant in Dubuque, IA. This position will provide technical assistance to representatives and customers to assureproperinstallationand support ofRite-Hitedoor products is achieved, work withengineering and operationsto improve quality andimprove the customer experience and monitor product performance and participate in trend analysis. Additional job duties are listed below. Please apply via Rite-Hite's career website. ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned. Train technicians and customers virtually and in person. Ability to travel up to 25% of time. Ability to handle multiple priorities. Possess a valid driver's license. Read and understand drawings. N/A Company Description:Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity. We Offer:Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package. Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees. |