Academic Advisor - Advising Services

Clark College is currently accepting applications for a full-time, 12-month, exempt Academic Advisor position in the Advising Services department. Academic Advisors are integral members of the collaborative and student-centered Advising Services team. Primary responsibilities include providing holistic advising for current students enrolled in current programs offered at Clark. Our academic advising team supports dual-enrolled, high school students, adults returning to college, first-generation, low-income, underrepresented, international, and transfer students. Using Appreciative Advising, our approach to advising strives to be student and equity-centered, caring, holistic, inclusive, and culturally aware. We are seeking an individual who is knowledgeable and passionate about social justice, skilled at forming relationships with faculty and staff in other departments across the college and experienced in working directly with students to support overall retention and student success.

Advising Services hours of operation are from Monday-Thursday from 8am-6pm, and Fridays from 8am-5pm; this position may require some occasional evening and/or weekend hours and may be eligible for a hybrid schedule of three days in-person, two days remote. If granted, the hybrid schedule is subject to change based on the needs of the college.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITIES:
Academic Advising (75%):

• Utilize an Appreciative Advising framework to provide accurate and timely advising to an assigned caseload of Clark College students.
• Support students through co-development of individualized education plans and coaching on enrolling in appropriate classes that align with their career, personal, and educational goals.
• Provide guidance to students on understanding college policies and procedures, utilizing online services, and accessing student support resources.
• Through major and career exploration conversations, provide major declaration guidance for students that align with their career, personal, and educational goals.
• Through a strategic case management model, conduct proactive outreach and advising for students, and suggest, provide, present, or develop college success strategies aimed at retaining students.
• Assist students in the development of effective problem-solving skills, self-advocacy, decision-making, and personal responsibility to support students' ability to persist in goal attainment.
• Design, implement and evaluate advising-related outreach programs, presentations, workshops, and other activities to facilitate equitable retention of students.
• Provide unofficial credential evaluations from other colleges and universities for academic degree placement and planning.
• Support students in understanding resources and departments available for funding including financial aid, scholarships, and program waivers; support students in maintaining funding eligibility as needed.
• Coordinate and develop programming to support students pursuing programs in their specialization/Area of Study in collaboration with other stakeholders.
• Document advising interactions and activities with students.
• Maintain working knowledge of transfer processes and information between Clark College and four-year institutions.
• Keep the Advising Services team up to date with changes in specialization/Area of Study.
• Update advising materials and resources as needed.

• Work with a specific Associate Director to help with the development of policies and procedures that incorporate an equity-centered and anti-racist lens for advising Clark College students.
• Provide support for the Advising Services leadership team as well as training for new advisors.
• Serve as a member of Clark College committees, councils, or teams as assigned or approved by supervisor.
• Support the Advising Services team, which may include curriculum development, coordination of advising efforts/logistics, and assisting other specialized advising areas in the department.
• Develop collaborative relationships with college partners across Student Affairs, the Office of Diversity, Equity & Inclusion, and the Office of Instruction, to assist in coordinating retention and completion efforts to support students with marginalized identities.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's degree AND three (3) years of combined related experience in academic advising, academic coaching or higher education OR Master's degree AND one (1) year of combined related experience in academic advising, academic coaching or higher education; year-for-year combined experience equivalent to educational levels will be considered.
• Demonstrated experience providing services, support, and advocacy for students with marginalized identities.
• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.

JOB READINESS/WORKING CONDITIONS:

• Strong computer skills and demonstrated ability to utilize technology (learning management systems, Microsoft Office Suite; virtual communication platforms, relational databases).
• Strong interpersonal skills with a high level of self-awareness.
• Demonstrated critical thinking and analytical skills.
• Ability to take the self-directed initiative to create solutions to identifiable and perceived problems.
• Ability to work independently as well as establish and maintain harmonious relationships with other staff, faculty, and students.
• Ability to respond to changing needs, requirements and information. Respond positively to changing business needs and responsibilities.
• Ability to adapt to new approaches and methods to achieve results and recover quickly from setbacks and find alternatives.
• Excellent customer service skills and ability to function effectively in a busy, sometimes stressful environment. Positive attitude in the face of adversity is necessary.

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
• Coffee Lounge in Hannah Hall and Clark Cafe in Joan Stout Hall.
• Campus bookstore offers snacks, apparel, and specialty supplies.
• On-campus early childhood education care program (pending registration and availability).
• Gym and recreation facilities available for membership.
• Clark promotes wellness with a variety of different workshops and events.

• Clark College Online Application
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process.