Centralized Maintenance Coordinator - Warranty

Tricon Residential is anownerand operatorofa growing portfolioof morethan 38,000 single-family rental homes in the U.S.Sun Beltand multi-familyapartmentsin Canada.Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy.We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams.Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential. For more information, visitTricon Residential.

Job Description

Manage Work Orders and Purchase Orders

• Create and close out Yardi Work Orders and Purchase Orders
• Review Vendor evaluations and determine if a repair is needed.
• Submit Works Orders to vendors and/or schedule Maintenance Techs according to standard workflow.
• Coordinate with Maintenance Tech, vendors, and residents for all scheduled and non-scheduled maintenance requests.
• Coordinate and oversee all repairs and maintenance projects through to completion.
• Maintain records and monitor maintenance status daily.
• Proactively communicate with resident, vendor and/or Maintenance Technician through to the completion of work.

Invoicing

• Review and approve all invoices submitted for POs within approval levels.

Warranty

• Register and track maintenance equipment and Build to Rent new home warranties (2-10, 1-2-5 warranties, etc.)
• Manage Build to Rent communities warranties across all markets.
• Communicate with the builders and coordinate scheduling of repairs.
• Manage resident communication, expectations, and possible rent concessions.
• Organize warranty date base from date of close to warranty expiration.
• Maintain organization of the community amenities regarding builder warranties.

Qualifications:

• Excellent written and verbal communication abilities.
• Strong typing skills
• Proven ability to multi-task
• Problem-solving experience is a plus.
• Prior Maintenance experience preferred.

Minimum Requirements:

• High school diploma or GED.
• Prior customer service experience.
• Excellent attention to detail.
• Knowledge of Yardi preferred

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.