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Counseling Center and Student Health Center Analyst (Administrative Analyst/Specialist, Non-Exempt)
 Sonoma State University | |
paid holidays, sick time
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 United States, California, Rohnert Park | |
| 1801 East Cotati Avenue (Show on map) | |
 Aug 19, 2024 | |
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Counseling Center and Student Health Center Analyst (Administrative Analyst/Specialist, Non-Exempt) Job No: 541065 Work Type: Staff Location: Sonoma Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, July 25. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary The Sonoma State University Student Health Center (SHC) is a rewarding, pleasant, busy, nationally accredited campus clinic. Services provided by CSU student health centers include, but are not limited to, primary medical care, counseling and psychological services, and sexual health education and support (including provision of medication abortion services. Reporting to the Senior Director of Counseling and Psychological Services and the Student Health Center (Sr. Director), the Counseling Center and Student Health Center Analyst performs varied administrative, technical and analytical duties in support of the day-to-day operations for Counseling and Psychological Services (CAPS) and the Student Health Center (SHC). The incumbent serves as a liaison and main resource for students and staff in diverse and complex matters of policy, procedure, and practice by providing information, historical background and rationales. The incumbent performs tasks of limited to moderate complexity and is expected to use independent judgment to make decisions, interpret and apply department, division, campus and system-wide policies and procedures, perform research when needed, provide supporting documentation, and provide lead office assistance in support of the departments. Assignments require handling of multiple work priorities and accountability for own work results. Contacts involve interaction with all levels inside and outside the university, and may include dealing with sensitive and confidential information while maintaining strict confidentiality of client information. Key Qualifications This position requires a bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development and improvement of administrative policies, procedures, practices, or programs. Working knowledge of budget policies and procedures is preferred. Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel) required. Knowledge of Google Suite, Drupal and PeopleSoft preferred. The incumbent must be able to learn new technology systems, such as Titanium (an electronic scheduling and record keeping system for psychological records). The incumbent must possess strong interpersonal skills, critical thinking skills and excellent written and oral communication skills, including a thorough knowledge of English grammar, spelling, and punctuation; an ability to perform basic mathematical calculations, expertise in using office software packages, technology and systems, and ability to update and retrieve information from database applications. Ability to apply knowledge of appointment scheduling, client triage, psychological records management, psychological ethics, confidentiality, and risk management; ability to quickly, accurately and effectively perform all of the described duties of the position while responding to shifting priorities and to the challenges of performing multiple duties in an active, fast-paced counseling clinic environment with intense public contact; ability to effectively and assertively advocate for CAPS needs with internal and external parties and to escalate issues as appropriate; ability to deal effectively with emotionally distressed students and urgent counseling situations in a calm, empathic, professional and efficient manner; ability to maintain professional demeanor when faced with inappropriate behavior, language or requests from distraught students; and an ability to be highly discreet and maintain strict confidentiality. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,694 to $4,167 a month. This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid-compliance-and-monitoring-office. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/resources/fire-safety. The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu. Application Close: Open Until Filled To apply, visit https://employment.sonoma.edu/en-us/job/541065/counseling-center-and-student-health-center-analyst-administrative-analystspecialist-nonexempt jeid-fcb8b19b416e9545a23f4ba57732c727 | |