Customer Service Representative
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![]() United States, California, San Francisco | |
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Customer Service Representative DM Documents Media Full Time 79918BR Job Summary The Customer Service Representative (CSR) is responsible for the intake of digital printing & copying, offset printing, and graphic design projects and general customer service in person, by phone, or through email. The incumbent handles various types of print and bindery projects each business day. Meets with customers in person at their locations or at our main facility to intake projects as needed. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $48,000 - $84,200 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The Documents & Media (DM) department offers a broad range of services to UCSF faculty, staff and students. Major areas include, but are not limited to, graphic design, typesetting, photocopying, digital printing, variable data printing, digital file management, forms management, multimedia services and print brokering. Required Qualifications
Preferred Qualifications
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Organization Campus Job Code and Payroll Title 007457 PUBLICATIONS PROD SPEC 2 Job Category Marketing / Communications, Professional (Non-Clinical) Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Contract Percentage 100% Location Mission Bay (SF) Shift Days Shift Length 8 Hours Additional Shift Details Monday - Friday; 8:00 AM - 5:00 PM |