Assistant Director of Financial Aid, System Support Analyst (Hybrid)
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![]() United States, Massachusetts, Amherst | |
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About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. Job Summary The Assistant Director of Financial Aid, System Support Analyst is a crucial member of the Enrollment Management division, responsible for overseeing and maintaining the PeopleSoft student information system (SIS) to ensure smooth financial aid processes. This role includes system testing, troubleshooting, data reporting, and query creation to support financial aid staff. Additionally, the Assistant Director manages data exchanges with the Department of Education, performs annual system setup, and updates internal controls and student forms. Essential Functions System Coordination and Development
System Monitoring and Testing
Query and Data Reporting
Data Exchanges with the Department of Education
System Documentation
Annual System Setup
Technical Support and Leadership
Designing Student Forms and Website Updates
Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Physical Demands/Working Conditions Typical office environment. Domestic travel may be required for conference or training. Work Schedule Monday-Friday, 37.5 hours per week with the potential of some evening, weekend work during peak periods. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information PSU Level 28. Exempt Hiring Ranges. Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action. |