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11-001 - Donor Relations Manager - SC/ Divisional Headquarters
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![]() United States, California, Carson | |
![]() 16941 Keegan Avenue (Show on map) | |
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Description
Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under the direction of the Donor Services Manager the Donor Relations Manager (DRM) is responsible for implementing administrative and donor-related activities for mid-level donor development. This position identifies, cultivates, solicits, stewards and upgrades mid-level donors to major giving levels and welcomes first time donors. The DRM consults with the Director of Development and Donor Services Manager to strategize mid-level donor fundraising efforts. This position plays a critical role in the fundraising effort of the Southern California Division through donor communication and interface. Essential Functions
Essential Qualifications
Other Functions Performs other related duties as assigned by Donor Services Manager or Divisional Director of Development. PAY RATE: $70K-$80K/YR. Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs. Mental Demand
Physical Demands The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25 pounds; traveling by airplane; both outdoor and indoor navigation of settings. Communication Demands The position requires: professionally communicating verbally with co-workers, other departments and program staff, clients, vendors, donors, volunteers, board members, philanthropic decision-makers, and officers; written communication; talking on the telephone; responding to written or verbal requests; training/giving verbal and written instructions; receiving verbal and written instructions; writing/composing written language; reading; visiting/working at other worksites and non-worksite locations; communication via the latest technologies. Equipment Needs General office experience with a working knowledge of Word, Excel, PowerPoint, and Outlook. Working knowledge of integrated database applications and ability to use new software with basic training, including donor data base, wealth engine & others. Skills, Knowledge, & Abilities Valid driver's license required. Travel as necessary. Computer proficiency, including Microsoft Office tools and familiarity with donor management software and email applications. Professional and positive. Excellent people skills. Able to multi-task and set reasonable priorities. Good written and oral communication skills. Good organizational skills. Ability to follow instructions and offer constructive suggestions for improvement. Good judgment and common sense. Must demonstrate high level of accuracy and attention to detail. Must be able to handle confidential material and maintain department confidentiality. Understands and embraces the mission of The Salvation Army. Education
Bachelors (preferred)
Experience
Word, Excel, PowerPoint, and Outlook (required)
3 - 5 years: Experience in a non-profit fundraising role with a proven track record of success. (required) Licenses & Certifications
Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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