Program Specialist 2 - Surgical Technology Department

Clark College is currently accepting applications for a full-time, project position, Program Specialist 2 to support the Surgical Technology department. The Program Specialist 2 is the main point of contact for the Surgical Technology students. This position is a grant-funded position with an expected duration through June 30, 2025. Continuation is dependent upon renewal of grant funding. This position is 100% in-person and the successful candidate will join a cohesive team helping to fulfill the needs of a growing department.

The Program Specialist 2 will primarily engage in student recruitment. They will coordinate and collaborate with other college departments within Student Affairs (recruiting, admissions, advising, career services). This position is responsible for managing communications with department faculty, staff, and administrators.

Primary areas of responsibility:

• Student recruitment: Develop and implement a recruiting strategy that will include all activities for potential student lead generation, screening and placement into the medical assistant (allied health) programs.
• Student retention: Develop and implement a retention strategy that will include all activities for regular student engagement, and potential early student intervention and direction to support services, and as a liaison between faculty, staff, and administrators to coordinate support efforts for students in need.

JOB DUTIES AND RESPONSIBILITES:

• Generate, track and follow-up on potential student leads.
• Assist students with navigating the college system and help with removing barriers.
• Develop and maintain relationships with local high schools, labor unions, healthcare clinics and hospitals, and community organizations.
• Attend recruiting events such as school visits and career fairs, on-campus programs and tours, as well as other events such as Prof-Tech Day, Veterans Affairs events, etc.
• Work with department faculty and associated staff and administrators and implement an annual recruitment plan for the surgical technology (allied health) programs.
• Collaborate with key campus stakeholders including advising, financial aid, and enrollment services to ensure effective student matriculation.
• Assist in retention of current students.
• Partner with Communications and Marketing to create promotional materials and maintain website information related to the programs.
• Work to achieve and support diversity objectives as established by the college.
• Understand and commit to the Mission, Vision, and Values established by the college, furthering goals and strategic initiatives.
• Create a safe, bias-free working environment, which engenders respect for differences.
• Perform related duties as required.

POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• Some college coursework
• Demonstrated work experience in at least one (1) of the four (4) areas listed below:
  • Commissioned sales experience or equivalent related experience in recruiting.
  • Counseling experience or equivalent experience directing people one-on-one towards established goals.
  • Customer service experience or equivalent experience working directly with customers to assist them and resolve issues.
  • Patient and healthcare staff experience within hospitals and other healthcare organizations.

• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• Excellent written and oral communication skills
• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
• This position is represented by Washington Public Employees Association.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

WHAT WE OFFER:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
• Coffee Lounge in Hannah Hall and Clark Cafe in Joan Stout Hall.
• Campus bookstore offers snacks, apparel, and specialty supplies.
• On-campus early childhood education care program (pending registration and availability).
• Gym and recreation facilities available for membership.
• Clark promotes wellness with a variety of different workshops and events.

• Clark College online application
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process.