Sr. Enterprise Awareness Manager - Webinars and Virtual Events

Overview

The Corporate Marketing Events team supports Cloud Software Group's premier Business Units: Citrix and TIBCO with their event governance, strategy, planning and execution.

The ideal candidate will utilize their deep event registration and technology knowledge, along with their Swoogo experience, to deliver virtual events, webinars and registration services to the business units within Cloud Software Group. This position will focus on building webinar series, virtual event templates, registration websites and robust reporting on registration and events taking place with Swoogo. This individual will work with many different teams, and must educate as well as support their various event registration and technology needs when it comes to webinars and virtual events.

You must have a real passion for virtual events alongside a positive, self-motivated, can-do attitude and a strong attention to detail. We work in an ever-changing environment, so flexibility, resourcefulness, and strategic influencing are essential.

Reports to: Director, Events and Experience Centers

Responsibilities:

The ideal candidate for this role will take an analytical approach to problem solving and have a proven track record of building and executing strategic webinar campaigns that drive high volume customer registrations and generate pipeline, along with tactical skills to produce and execute webinars utilizing our events platform, Swoogo.

• As the lead, you will oversee end to end coordination of webinars from planning-aligning with strategic stakeholders across product categories and topics- to execution, to post webinar metrics.

• Work with Business Units to ensure agendas and speakers are set

• Create best practices and processes for webinars and virtual events, customized for Swoogo tool and adapted for Cloud Software Group's evolving MarTech stack.

• Create workback and ensure stakeholders are adhering to timelines.

• Build and test all webinar and registration components utilizing Swoogo.

• Manage the event attendee registration lists, including but not limited to employees, customers, and partners.

• Oversee attendance and registration data integrity in accordance with established event registration, data privacy, and compliance policies.

• Monitor registration trends, provide weekly attendee management reports and advise teams on registration status.

• Collaborate with internal creative and digital teams, along with vendor partners, to design webinar and virtual experiences that leave a positive attendee experience and viable outcomes to propel the business forward.

Required Qualifications:

• A minimum of 3+ years of corporate event experience

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  2+ years of experience with event technology platforms (Cvent, Aventri, Swoogo) is required

  
  

  • Preference if experience is with Swoogo

  
  

• 1+ years experience managing webinars and virtual events

• Excellent computer skills, including proficiency with Google Suite, Word, and Powerpoint

• Strong Excel experience and a strong desire to compile, present and quantify data.

• Experience with Smartsheets, JIRA, and Salesforce

• Strong data management skills, proficient in database management tools

Other Qualifications:

• Must be exceptionally detail-oriented, independent and able to successfully manage multiple, concurrent project demands within established timelines.

• Ability to communicate professionally using web conferencing, email, google spaces, whatsapp and imessage.

• Must be flexible and solution-oriented with excellent time management skills and the ability to multitask

• A keen eye for web and design is a plus

Location of Position: Fort Lauderdale, FL (onsite)

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.