Operations Intern

The Operations Intern position is designed to provide insight into the day-to-day operations of a service oriented organization. Interns will be asked to attend meetings, assist on various projects along with day-to-day support functions for both our Annuity and Life Insurance products. This opportunity will afford the candidate various learning and developmental opportunities as they interact with various leaders and associates across Penn Mutual.

Department Overview

Service is a relationship-based department of skilled professionals that is committed to upholding Penn Mutual's shared commitment. There is a strong focus on service excellence, product expertise and a consistent client experience. Adviser and Client Service employees work each day to exceed service level agreements, while acting with integrity and adding value to every interaction.

Responsibilities

• Audit support
• Service operations processing
• Data entry
• Outbound phone calls
• Complies with all company and site policies and procedures
• Remains current in profession and industry trends
• Successfully completes regulatory and job training requirements
• Performs other duties as assigned

Skills & Abilities

• Excellent verbal and written communication skills
• Strong time management skills
• Ability to work independently and collaboratively in a larger team setting
• Strong problem-solving skills
• Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement
• Ability to work with others in a collaborative team environment

• Must be currently enrolled in a graduate or undergraduate program
• Cumulative GPA of 3.0 or higher

About the Penn Mutual Life Insurance Company

Penn Mutual helps people become stronger. Our expertly crafted life insurance is vital to long-term financial health and strengthens people's ability to enjoy every day. Working with our trusted network of financial professionals, we take the long view, building customized solutions for individuals, their families, and their businesses. We support our financial professionals with retirement and investment services through our wholly owned subsidiary, Hornor, Townsend & Kent, LLC, member FINRA/SIPC.

Salary Range - $17 - $25 an hour